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Is there a return policy?
Is there a return policy?
Yes. We offer a 14-day return window from the date your order is delivered. If your item arrives damaged, please contact us within 24 hours and include clear photos of the product and packaging so we can review the issue promptly.
If anything happens with your order, our support team is available 7 days a week and will be happy to assist you.
What does the pre-order process look like?
What does the pre-order process look like?
When you place your order, we begin crafting your piece individually. We do not mass produce — each book coaster is made by hand, so every customer receives a unique piece.
Production typically takes 4–5 days to complete. Once finished, your order is carefully packaged and shipped to you.
We Handcraft Every Piece.
Each wooden book coaster is carefully crafted and finished with attention to detail, inspired by timeless literary classics. Small variations in wood grain and texture give every piece its own character.
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QUESTIONS?
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Are the coasters suitable for everyday use?
Are the coasters suitable for everyday use?
Yes. Our wooden book coasters are made from solid wood and finished for durability. They’re designed to handle daily use while maintaining their natural texture and charm.
What materials are used?
What materials are used?
Each Bookrest coaster is shaped from solid wood and hand-finished. Natural grain patterns and subtle variations make every piece unique.
Is there a satisfaction guarantee?
Is there a satisfaction guarantee?
Yes. We offer a 14-day return window from delivery. If your item arrives damaged, please contact us within 24 hours with photos so we can resolve the issue quickly. Our support team is available 7 days a week.
How does the pre-order process work?
How does the pre-order process work?
When you place your order, we begin crafting your coaster individually. Because we do not mass produce, each piece is made in small batches. Production takes approximately 4–5 days before your order is shipped.
Is this a limited design?
Is this a limited design?
Yes. We produce in small batches and limit availability each month. Once a batch sells out, the next release opens for pre-order.
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14-Day Protection Guarantee
Every order is covered for 14 days after delivery. If your item arrives damaged, please send photos within 24 hours of receiving it. Our team will respond within 24 hours and guide you through the next steps.